Returns & Exchanges
At Arctic Fox USA, we want you to be completely satisfied with your premium fashion purchase. If you are not happy with your order, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure delivery.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing